A Monitoring Plan is a detailed data collection plan that supports the Control Plan. It lists the measure, the targets for each measure, how the measure will be checked, how often the measure will be checked, and who will check the measure.

The Response Plan for a process establishes, for each measure being monitored, a threshold  or trigger level for that process measure.  When a process performance hits a trigger level, the response plan details what immediate and long-term actions must be taken to return to and maintain the desired performance.

Monitoring & Response Plan Template

Download the Monitoring & Response Plan Template

Monitoring & Response Plan - GoLeanSixSigma.com

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Elisabeth Swan

Elisabeth is a Managing Partner & Executive Advisor at GoLeanSixSigma.com. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.