Broadly defined, a Customer is any person (or group of persons) that receives products or services.

In the context of Lean Six Sigma, a Customer refers to anyone who receives the output (information, goods, services, etc.) of a process. Therefore, depending on the process, a Customer can include persons both internal and external to the organization or business. is dedicated to helping anyone advance their careers and transform organizations by providing the most practical, easy to understand Lean Six Sigma learning resources and online training & certification.

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